CLIENT MANAGEMENT
Build client relationships to
Improve Business Continuity
Your clients need transparency; you need ePROMIS Enterprise Cloud
Provide clients with an excellent experience with
ePROMIS Construction Cloud
Client information system
Visualize all client data in one dashboard. Attach notes, alerts, and comments to each client project, all in one platform.
Client collaboration
Avoid depending on email communication alone. Offer collaboration tools to your clients for instant task approvals and better visibility.
Integration
Connect all your applications and data to offer up-to-date information to your clients. Integrate client database with construction accounting tools for better visibility of the project.
Contact management
Send automated personalized messages to your new clients. Enhance communication by sending meeting reminders, payment alerts, quote generation, and more.
Customer support integration
Improve self-service and personalized client experience. Reduce employee burden by offering all information directly to the client on an ad-hoc basis.
Document Management
Manage all client documents in a unified repository. Convert paper files into electronic documents for space management and efficiency.
Attain True Digital Transformation with an All in One Cloud ERP
ePROMIS Enterprise ERP Cloud offers a suite of features such as contact management, lead management, opportunity management, and sales pipeline management in its client management suite. It also provides reporting and analytics capabilities so teams can track their progress and performance. It is a cloud-based solution that offers flexibility and scalability, making it an ideal choice for small businesses and enterprises alike. It integrates with popular productivity tools such as Microsoft Office 365 and Gmail, so users can work seamlessly between their email, calendar, and CRM tasks.
Personalized client management database
Personalize the database to build relationships with clients. Get better insights into your customers by better data analysis
Scheduling:
Automate scheduling, messaging, personalized marketing content, and more. Push your clients through the sales pipeline and improve customer management.
Client tracking:
Track customer comments and queries regarding your construction projects. Send customized messages to indicate different stages of your construction.
Integrated analytics:
Use reporting tools to create client-centric reports. Share the same with your client to improve the visibility of your construction project.
Feedback management:
Gain better insight into customer feedback. Reduce client grievance redressal time, and improve client retention strategies.
Sell more
Increase the value of your construction project by capturing client interest.
Upselling and cross-selling:
Find opportunities to upsell or cross-sell any related construction projects to existing customers.
Loyalty programs:
Retain your old customers, dealers, and suppliers by managing loyalty programs, rewards, and more.
Social media:
Connect with more clients by running social media campaigns. Manage and analyze multiple campaigns from the same platform.