Get a 360-degree view of each customer and leads, including their name, contact information, lead score, and complete activity timeline.
Analyze entire customer interactions across channels to identify trends, behavior patterns and understand their pain points to better serve their needs.
Keep your customers engaged across channels to reduce the bounce-off rate. Send emails, reply to live chat, and respond to social media mentions from a single platform.
Import customer data from spreadsheets or sync your existing business systems to reduce manual entry and eliminate duplicate data.
Analyze insights, monitor common requests, and identify changing customer behavior to better optimize your sales strategy and increase revenue.
Customize ePROMIS Customer Management software to fit your needs. Create custom filters, data fields, and tags to make customer management easier.
ePROMIS ERP Cloud software is a comprehensive solution that enables businesses to manage their operations more effectively and efficiently. It offers a range of features and functions that can help businesses streamline their processes, improve communication and coordination, and better serve their customers. In addition, ePROMIS ERP Cloud software is scalable and customizable, so businesses can configure it to meet their specific needs. This makes it an ideal solution for businesses of all sizes and industries.
ePROMIS ERP Cloud software offers a number of benefits that can help businesses meet and exceed customer expectations. First, it provides businesses with real-time visibility into their operations. This means that businesses can identify and resolve issues quickly and efficiently. Second, ePROMIS ERP Cloud software is highly configurable, so businesses can tailor it to meet their specific needs. Finally, ePROMIS ERP Cloud software is backed by 24/7 support, so businesses can get the help they need when they need it.
Give Your Employees All the Information They Need to Serve Customers
Equip your support team with the much-needed customer data so they can resolve issues quickly. Reduce churn rate by identifying at-risk customers and reaching out to them beforehand.
Allow sales teams to access critical customer information required to better understand prospects’ needs and pain points. Keep them up-to-date with recent customer interactions to help them close deals quickly.
Keep all your customer information organized in a single place. Allow your teams to access all the data they need to provide customers a consistent experience across channels. Leverage cross-sell and up-sell techniques at the right moments to maximize revenue from new and existing customers.Learn More
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