Get a 360-degree view of each customer and leads, including their name, contact information, lead score, and complete activity timeline.
Analyze entire customer interactions across channels to identify trends, behavior patterns and understand their pain points to better serve their needs.
Keep your customers engaged across channels to reduce the bounce-off rate. Send emails, reply to live chat, and respond to social media mentions from a single platform.
Import customer data from spreadsheets or sync your existing business systems to reduce manual entry and eliminate duplicate data.
Analyze insights, monitor common requests, and identify changing customer behavior to better optimize your sales strategy and increase revenue.
Customize ePROMIS Customer Management software to fit your needs. Create custom filters, data fields, and tags to make customer management easier.
Give Your Employees All the Information They Need to Serve Customers
Equip your support team with the much-needed customer data so they can resolve issues quickly. Reduce churn rate by identifying at-risk customers and reaching out to them beforehand.
Allow sales teams to access critical customer information required to better understand prospects’ needs and pain points. Keep them up-to-date with recent customer interactions to help them close deals quickly.
Keep all your customer information organized in a single place. Allow your teams to access all the data they need to provide customers a consistent experience across channels. Leverage cross-sell and up-sell techniques at the right moments to maximize revenue from new and existing customers.Learn More
The All-new Enterprise Platform to help you innovative and change the way you do business