Store, organize and search contact information, such as names, social media accounts, addresses, in a consolidated database.
Recognize all customer touchpoints and track interactions to get a better idea of the buyer's journey.
Oversee lead generation, and schedule follow-ups to convert qualified leads into high-paying customers.
Get a transparent view into the entire sales pipeline, allowing you to strengthen your sales funnel and drive more conversions.
Enable sales team members to collaborate on important projects and share real-time information for better productivity.
Ensure complete availability to loyal customers by allowing your employees better access and resolve their problems faster.
ePROMIS Customer Relationship Management (CRM) Cloud is a powerful tool for businesses looking to improve their efficiency and streamline their operations. Here are some ways in which ePROMIS CRM Cloud can help your business improve its efficiency:
ePROMIS helps you better understand your customers and anticipate their needs, preferences, and behavioral changes.
Customer Information: Get detailed customer information, like name, address, telephone number, social media accounts, etc., at your fingertips.
Personalize Communication: Know your customers better and deliver a personalized service experience.
Save Activities: Save past customer interaction records, including live chat messages, email exchanges, orders, and more.
Segment your customers into targeted groups to ensure you reach your perfect audience.
Define Your Audience: Clearly define your audience, along with their goals, preferences, and challenges.
Targeted Marketing: Create tailored marketing campaigns to boost your ROI.
Explore Demographics: Go beyond the traditional age and location demographics; delve deeper into interests, attitudes, income, etc.
ePROMIS enables you to provide a better customer experience, thereby boosting customer loyalty and retention.
Offer Better Customer Experience: Knowing your customer better helps you provide them with an exceptional experience.
Engage Your Customers: Create and share a wide range of content types, such as videos, blogs, images, GIFs, and more to inform, entertain, and engage your customers.
Retain Your Customers: Boost customer loyalty and turn your new customers into recurring, high-paying consumers.