Keep customers happier with
ePROMIS Customer Relationship Management(CRM) Software

Manage Contacts

Store, organize and search contact information, such as names, social media accounts, addresses, in a consolidated database.

Track Interactions

Recognize all customer touchpoints and track interactions to get a better idea of the buyer's journey.

Manage Leads

Oversee lead generation, and schedule follow-ups to convert qualified leads into high-paying customers.

Manage Pipeline

Get a transparent view into the entire sales pipeline, allowing you to strengthen your sales funnel and drive more conversions.

Improve Team Collaboration

Enable sales team members to collaborate on important projects and share real-time information for better productivity.

Better Responsiveness

Ensure complete availability to loyal customers by allowing your employees better access and resolve their problems faster.

Attain True Digital Transformation

ePROMIS Customer Relationship Management (CRM) Cloud is a powerful tool for businesses looking to improve their efficiency and streamline their operations. Here are some ways in which ePROMIS CRM Cloud can help your business improve its efficiency:

  • Centralized customer data: ePROMIS CRM Cloud provides a single, centralized platform for storing and managing all of your customer data. This eliminates the need for multiple databases and allows your team to quickly access the information they need, when they need it.
  • Improved communication and collaboration: ePROMIS CRM Cloud includes tools for communication and collaboration, such as email, chat, and document sharing. This allows your team to work together more effectively and share information quickly and easily.
  • Automation of repetitive tasks: ePROMIS CRM Cloud includes features that allow you to automate repetitive tasks, such as sending emails or generating reports. This can save your team time and allow them to focus on more important tasks.
  • Enhanced customer service: ePROMIS CRM Cloud provides a range of tools that can help you improve your customer service, such as tracking customer interactions and providing personalized support. This can help you build stronger relationships with your customers and improve their overall satisfaction with your business.

Understand Your Customers

ePROMIS helps you better understand your customers and anticipate their needs, preferences, and behavioral changes.

Customer Information: Get detailed customer information, like name, address, telephone number, social media accounts, etc., at your fingertips.

Personalize Communication: Know your customers better and deliver a personalized service experience.

Save Activities: Save past customer interaction records, including live chat messages, email exchanges, orders, and more.

Improved Segmentation

Segment your customers into targeted groups to ensure you reach your perfect audience.

Define Your Audience: Clearly define your audience, along with their goals, preferences, and challenges.

Targeted Marketing: Create tailored marketing campaigns to boost your ROI.

Explore Demographics: Go beyond the traditional age and location demographics; delve deeper into interests, attitudes, income, etc.

Increased Customer Retention

ePROMIS enables you to provide a better customer experience, thereby boosting customer loyalty and retention.

Offer Better Customer Experience: Knowing your customer better helps you provide them with an exceptional experience.

Engage Your Customers: Create and share a wide range of content types, such as videos, blogs, images, GIFs, and more to inform, entertain, and engage your customers.

Retain Your Customers: Boost customer loyalty and turn your new customers into recurring, high-paying consumers.