Digital Transformation & ERP: Why do Enterprises need to Modernize while dealing with the Covid-19 pandemic?
The COVID-19 pandemic has affected almost every industry globally. As a result, 78% of enterprises have started at least one modernization program. As of 2021, 64% of companies use SaaS ERP, 21% cloud ERP, and 15% use on-premises ERP systems.

But why are digital transformation and ERP implementation important? Why do you need to modernize after the COVID-19? In this article, we will discuss exactly that. Let’s get started!

1: Improves Customer Experience

Customer expectations are skyrocketing. In order to attract and retain customers, you need to provide a great experience every time. Digital transformation allows you to offer an end-to-end customer experience and engages them on the channel of their choice.

2: Ensures Proper Resource Management

An ERP system consolidates information from across the organization, including accounting, procurement, project management, risk management, compliance, and supply chain operations. This helps you manage and utilize your resources better and minimize wastage.

3: Enhances Data Collection Process

Most businesses collect enormous amounts of data. However, analyzing this data is vital to get the real benefit from it. Digital transformation and ERP allow you to convert raw data into business intelligence and gather actionable insights from it. You can then use this data to make smarter decisions.

4: Increases Profits

Companies that undergo digital transformation see better profitability and improved efficiency than those that don’t.

Here are some statistics to consider:

1. 70% of organizations have seen significant value from digital transformation in customer satisfaction and engagement.
2. 85% of companies say digital transformation efforts have increased their market share versus 39% for all others.
3. 80% of businesses say the transformation has increased profitability versus 53% for others.

Conclusion

Digital transformation is the key to success post-pandemic. People are turning towards the internet, even for day-to-day products. The first step to digital transformation is investing in an ERP system. If you haven’t done it yet, now is the time!
Share: